Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from furnt.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. As you navigate the Site, we gather information on the web pages or products you view, the websites or search terms that directed you to the Site, and your interactions with the Site. This automatically collected information is referred to as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device to collect standard internet log information and visitor behavior information in an anonymous form.

  • Log Files: Track actions on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the Site.

Moreover, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices/order confirmations). Additionally, this information is used to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide information or advertising relating to our products or services in line with your preferences.

Device Information is used for screening potential risks and fraud and more generally to improve and optimize our Site (e.g., by generating analytics on how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store. You can read how Shopify uses your Personal Information. Google Analytics helps us understand how our customers use the Site. You can learn about Google’s use of your Personal Information.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. 

You can opt-out of targeted advertising by:

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. Contact us at the information below to exercise this right.

DATA RETENTION

We maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS PRIVACY POLICY

We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

This Privacy Policy is designed to help you understand how we collect, use, and share your personal information and your rights regarding that information.  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at enquiries@furnt.co.uk.